Platform Security Notice

Reporting a Security Issue

If you believe you have identified a security vulnerability on our website, we encourage you to report it to us.

We will not take legal action against individuals who report vulnerabilities in good faith and in accordance with this policy.

Guidelines for Responsible Disclosure

When reporting a security issue, we ask that you:

  • Allow us reasonable time to investigate and resolve the issue before disclosing it publicly
  • Avoid accessing or modifying data that does not belong to you
  • Respect user privacy and avoid actions that may disrupt our services
  • Do not exploit any vulnerability you discover
  • Comply with all applicable laws and regulations

How to Submit a Report

Please send all security reports to:

Email: help@thepetscorner.co.uk

Include detailed information to help us understand and reproduce the issue.

Our Review Process

We review all valid reports and prioritize them based on potential impact and risk.

If your report involves unintended access to sensitive information, please disclose this in your report so we can address it appropriately.

Bug Bounty Program

We may choose to offer rewards for valid security reports at our discretion.

To be considered:

  • Reports must follow the guidelines outlined in this policy
  • The vulnerability must present a genuine security or privacy risk
  • Reports must be submitted through our official contact channel

We do not guarantee a reward for every report.

Reward Guidelines

Rewards, if applicable, are based on the potential impact of the issue and the quality of the report.

Examples of severity levels may include:

- Critical: Issues that could affect system security or access controls

- High: Issues that may expose sensitive information or affect system integrity

- Medium: Issues affecting multiple users with limited impact

- Low: Issues with minimal impact or requiring specific conditions

All reward decisions are made at our discretion.

Important Notes

  • Please provide clear and detailed reports, including steps to reproduce the issue
  • Duplicate reports may not be eligible for rewards
  • We reserve the right to publish findings where appropriate

Contact Information

Pets Corner
25 Well St, Moffat DG10 9DP, United Kingdom

Phone: +44 7933 493280
Email: help@thepetscorner.co.uk
Website: https://thepetscorner.co.uk